A Care Agency Ltd is no more - for me at least. For the last year, I've been trying to make what seemed to me, in my innocence, to be a small change in my care plan. I didn't want any more hours - just the same hours at a different time of day. This has turned out to be a request of mammoth proportions to organise. Finally, following the threat of a complaint to my councillor, I was told that I would have to be moved to a new care agency. Seemingly A Care Agency Ltd couldn't provide the hours I needed, having told me on the phone they could. Ah well.
That was about a week ago. Heard no more. Then this morning, nobody turned up for my call. I phoned A Care Agency Ltd, and was told (eventually, like the third time I phoned) that Social Services had told them not to come any more.
Social Services, on the other hand, told me that A Care Agency Ltd was refusing to come any more because they'd been told they were losing the job. Hm. Well someone was telling me porkies, and to be honest I didn't particularly care who it was as long as someone started doing my care again!
So eventually, after being on the phone for most of the afternoon, I managed to speak to the supervisor at A.N.Other Care Agency Ltd, who will be starting my care as from tomorrow. Hopefully...
It's a shame that my final experience with A Care Agency Ltd wasn't with one of the carers I particularly liked. What's more, this was the woman (also immortalised in this post as "the Hockey Captain") who once tried to wash my boobs in the shower. I can wash my own boobs and down-belows thangyouverymuch, and I tend to find someone lunging for them when I'm nekkid a bit unsettling. Even if they are holding a sponge.